Technology is great, but sometimes doesn't work like you think it will.

If you’ve purchased a pattern from us but can't find a download link in your email, we recommend checking in your spam, junk, or promotions folders first.

If you still can't find it or you're having other issues accessing your purchased pattern, please contact us using the form above, and we'll help make sure you get what you paid for!

Since all patterns are digital, all Patternly sales are final once accessed. If you have an issue with your purchase, please contact us using the form above, and we'll do the best we can to make sure you're satisfied.

With any questions about the contents of a specific pattern that you purchased, please select "Pattern Question" in the form above and send us your question. If we're not able to answer or the designer needs to be alerted of the error, we'll reach out to them to ensure you get the answers you need.